Technology

Taste in Tech: How Modern Technology Has Changed the Hospitality Industry

May 3, 2020 by Reporter Leave a Comment

In the last decade or so, technology has truly changed how we live. From our daily lives to our jobs, technology plays a huge role in how our society functions. One of the industries that has benefited the most from technology is hospitality. The hospitality industry is a dynamic environment that evolves and changes at a rapid pace. With the aid of new technologies, the last decade has witnessed the industry advancing at a remarkable pace. In today’s article, we have a look at how modern technology has changed the hospitality industry, so read on to find out more.

Contactless Payments

The truth is, as a society, we are rapidly shifting towards a cash-free lifestyle. Thanks to advances in technology, the hospitality industry has been able to greatly reduce cash transactions. Gone are the days where time had to be wasted calculating change or handling stacks of cash. Almost every restaurant, hotel or bar now offers various payment methods through their POS systems in Sydney. This allows customers to pay in a variety of ways, ranging from debit or credit cards to digital wallets that pay the bill in an instant with a simple tap of one’s smartphone.

Online Bookings and Reservations

Did you know that based on surveys that have been conducted, most people would rather not have to call a restaurant or hotel up if there was an option for them to book a table or room online? Thanks to advances in technology, almost every single restaurant, bar or hotel now allows for customers to make a booking or reservation online. Not only does this save your customers time and hassle, it also reduces the workload on your service staff as it won’t be necessary for them to tend to bookings on the phone all day long.

Social Media Presence

Social media rules the world and has completely changed the way hospitality businesses interact with their customers. Businesses are now able to advertise their services on their social media platforms without having to spend a single dollar. For businesses looking to go the extra mile, there are various sponsored ads and promotions that many platforms such as Facebook and Instagram offer. These sponsored ads allow you to reach thousands of people online that may have otherwise never heard of your business. Social media is also a fantastic tool to engage with your customers and ensure that they are happy with your services. Showing that you care on a personal level is what differentiates a good business from a great one.

Remote Check-In & Check Out

Think about how much time is wasted when guests at a hotel queue at the front desk to check in and out of their hotel rooms. Thanks to good ol’ technology, most hotels allow for guests to virtually check in and out of their hotel rooms via a mobile application. By enabling guests to handle the check-in and check-out process on their own, hotel managers are effectively freeing up staff hours that could otherwise be spent on more pressing tasks. This could even reduce the need for a large number of staff members, thus eliminating unnecessary costs for the business. Mobile apps can also help hotels and businesses further understand their customers needs and provide them with a more personalised experience.

Online Reputation Management

Before the days of Yelp! And Facebook, people had to rely on word of mouth. Thanks to so many online platforms that have popped in up the last few years, hospitality businesses are able to keep track of their online reputation with ease. Online reviews and comments offer businesses direct insight into what customers think of their services, ways they can improve and things that may need to change. By using this feedback, businesses are able to improve their standards and offer a better guest experience for all. The fact that this information is public also serves as a motivation for staff members to ensure that they provide the best possible customer service experience.

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With the help of technology, the hospitality industry has seen unprecedented growth in the last decade that is only predicted to continue for years to come. We hope that this article has given you some valuable insight into how modern technology has changed the hospitality industry for the better.

Drone Insurance Guide: Is It Really Worth the Money?

December 4, 2019 by Reporter Leave a Comment

Drone insurance is a relatively new concept and there is not much awareness about drone insurances among people. There are a lot of questions regarding insurances of drone and whether it’s worth the investment. To ease your confusion we have created this guide to help you with some of the most common questions related to drone insurance. So, let’s take a look.

Do I need drone insurance?

The first and foremost question which comes to most people is do I really need to insurance for my drone? Well! The right answer to this question is yes if you’re involved with businesses using drones. It is highly advisable to have insurance for your drone while conducting any kind of business. So if you’re planning any kind of commercial drone operation then drone insurance is absolutely necessary.

Getting drone insurance will significantly reduce the potential risk while purchasing drones. Since drones aren’t really cheap products, getting insurance can save a lot of money in case of a crash, malfunction, fly away scenario. Also, you will need to research local, state and federal regulations about insurances before you get your commercial operation off the ground.

Potential risks in commercial drone operations

Setting up commercial drone operations at your workplace comes with a lot of obstacles and potential risks. You must always follow federal regulations and safety precautions to avoid any chance of an accident and insurance is a crucial part of this process to conduct business in a safe and risk-free environment.

Types of drone Insurances:

There are primarily two types of insurances available for drone users:

1. Hull Insurance:

This type of drone insurance comes into the picture when you’re operating with expensive cameras, GPS units, sensors etc.. Hull insurance only covers the damage to the drones itself.

2. Liability Insurance:

Liability insurance comes into the picture when the damage is caused to a third party by your drone which includes property damage, injury to the body etc.. So, before conducting any drone outside services make sure you have valid liability insurance and show proof of liability insurance before conducting any drone operations.

Cost of Drone Insurances:

There are a lot of factors which come into the picture which affect the cost of drone insurances like:

l Total number of drones

l Type of drones

l Type of cameras and sensors

l Experience in operating drones

l Safety measures

l Maintenance records

Insurance policies can range from $1000 to 10000$ per year (for each drone) given you have a good track record and follow all documented safety procedures.

How to get insured:

For drone insurance, you will need to get quotes from multiple companies by filling forms. After getting quotes you will need to compare prices and coverage to find the deal that best suits your business.

Conclusion:

There are a lot of players in the evolving drone markets worldwide. Big giants like DJI drone Australia offer some of the best drones available in the market. Always research thoroughly before making such a huge investment.

As far as drone insurances go, we’ve covered all the aspects which u will need to look into to keep your investment safe and avoid any unnecessary trouble for your company. We hope this guide helps you with everything you need to understand about drone insurance. Protect yourself and your company by getting insured.

One last piece of advice for recreational users is to confirm if you are covered by homeowner’s insurance if you wish to continue to fly recreationally in a safe environment with no issues whatsoever.

6 Technical Tips For Planning the Implementation of a New ERP System

August 20, 2017 by Reporter Leave a Comment

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If you’ve made the decision to utilize an enterprise resource planning (ERP) system in your workplace, than you already know that it will fundamentally change the way your business works. You know that by having an ERP system, you will be able to streamline processes and gain valuable insights into how your business works and how it can work even better.

However, before you can start reaping the many benefits of your ERP system, and associated ERP solutions, you first need to pass a major hurdle — implementation.

Implementing new systems and processes in any workplace is no easy task and requires careful planning for both the short and long term. When organisations fail to plan implementations properly, it can delay or even completely derail the project, resulting in wasted time, money and resources.

If you want to ensure that your ERP implementation stays on track, keep the following tips in mind.

Set a realistic timeline

Too often, businesses will start off the project with an unrealistic timeline for rollout. Business software isn’t something you can just pick up and run with. It requires extensive training and buy in from everyone who will be using it.

Be as realistic as possible with your project scope and set aside ample time for training, taking into consideration that people learn in different ways and that separate trainings may be required for various business units.

Make sure your vendor ticks all the boxes

Choosing the right vendor is the first step to ensuring your implementation goes smoothly. A vendor that is knowledgeable about their product and understanding your requirements will be able to guide you and make helpful recommendations.

A vendor that has been in business awhile can also be an asset for you leading up to implementation. They know what it takes to make an ERP implementation successful and they can help you to set realistic goals.

Show support from the top

As with any change management project, you will want to make a show of support from top management. Management should be trained on how to use the ERP system, as well as have an understanding of how those working under them will be using the system.

Assign someone to manage the project

While you will most likely have a project manager from your vendor helping to guide you through the whole ERP project, you should also have a dedicated person from your business that manages things from your end.

This person will be the go to for communication with the vendor, organising requirements and training. They should also be supported by additional staff members as needed.

Set aside time for training

One of the most important parts of implementation is training.

In order to successfully use the system, staff must be comfortable with it. Employees at every level, from the executive offices to the warehouse floor, need to understand why the ERP system is important and how to use it in order to do their job.

Outline what will change

As an ERP system will streamline business processes and change the way that your employees do their job, it is important that as part of training you also outline how everyday tasks will change.

While the ERP system will make your employees more productive and efficient, there will be a learning curve as they adjust to going about their day differently.

As long as you carefully plan your implementation process, your ERP rollout is sure to be a resounding success.

Is Australia getting ripped off with Technology , software and gadget Buys

March 5, 2013 by Reporter Leave a Comment

IT corporations including Apple, Microsoft and Adobe will become the first companies in Australia to be forced to appear before a federal parliamentary inquiry after and enquiry was launched as to why Australians have to pay high prices paid for tech products in comparison to their other counterparts around the world.

The investigation into the companies and their pricing has come about as a result of a push by Labor backbencher Ed Husic, who says that the three are “ripping off” customers in Australia. Last week Husic pointed to the fact that in 2011 Apple made $6 billion in revenue in Australia, but only paid a mere $40 million in tax (that’s less than 1%).

The House Committee on Infrastructure and Communications has summonsed the three big technology companies for a public hearing on March 22, which means they will be compelled to appear and provide explanations for what some say is price gouging.

These IT firms in and Australian first are now being called by the Australian Parliament to explain why they price their products so much higher in Australia compared to the US

Adobe said it would cooperate with the committee while Apple and Microsoft declined to comment. The committee has alleged that these IT companies have failed to answer key questions and so have been summoned

Consumer group Choice provided evidence showing Australians pay around 50 per cent more than US consumers for identical music, software, games and hardware. The website and consumer group Choice found that for one Microsoft software development product you could fly to Los Angeles return to buy the software and still save thousands of dollars.

Australia is complaining that although their currency is stronger than the dollar, the three tech companies are charging far more for their devices (and software) in Australia than they are in America Example:

Apple 16GB iPad – in the U.S. For $500, in Australia for $540 – from ( http://www.dailyflux.com )

"We welcome the move by the committee to force these companies to front the Australian public and explain why they think it is okay to charge Australians more," said Choice CEO Alan Kirkland.

"Australians are waking up to the fact that we are being ripped off. We believe it’s time that these companies realise this and start pricing fairly in the Australian market."

10 Ways for E-commerce businesses to Improve their Landing Pages

November 26, 2012 by Reporter Leave a Comment

It is highly important to create a perfect landing page as it has the potential of making the biggest pleasant difference. After all, a highly sophisticated landing page has the potential of bagging immense business like never before.

10 Traits of effective landing pages

Following are the 10 Traits of effective landing pages

Simplicity

In order to attract customers, people “over do” their landing pages as they forget that the best way is to make the pages as simple and clean as it is possible. Links should only be kept wherever necessary and pop ups should be avoided to the core. Content equally need to be easy so that it is understood by every one. In this way, a visitor can realize the things which are being offered along with the ways to get them as well

Provide fast search feature

Many businesses fail owing to the fact that in spite of giving all the details about the product they are not able to provide strong, reliable and fast search feature. It is necessary since customers want to search and check other products as well.

Trustworthiness

Scams are every where, hence you need to go overboard in order to make every body realize that your company is trust worthy. Testimonials are one such way to build trust followed by getting security certificates along with badges from companies like Better Business Bureau and Verisign work wonders too.

Clear and concise Goal

A person should have a vision for his landing page as each and every single page should motivate readers towards accomplishing their goals. A visitor should not be in any sort of doubt or else they will move on some where else leaving you remorseful.

Be creative

Language such as “Place your order” and “Buy now” are extremely effective. Hence, it is important to be creative and innovative to bag business manifolds.

Necessary Content above the Fold

As visitors arrive on landing page, they need to get complete information quickly. They should not have to scroll down or search here and there. They expect immediate information without any delay.

Ongoing Testing

The landing page should be sophisticatedly tested. Every thing from color, size or font should be done in the best way.

Attractive action buttons

No matter whatever colors you select for headlines and text, action buttons need to look different. For example, if your text is in black, let them be in green, maroon or bright orange.

Social proofs

This is an age of social media hence placing a running tweet window will certainly do wonders. It is also advisable to use widget as well in order to invite continuous Facebook likes too.

Enhance user experience

It is important to examine your transactional processes in order to give enriching and everlasting time for customers who happen to visit. If you come across any sort of issues about problems in processing payment or slowdown in information, then try to fix it without any delay.

Finally, aforesaid are the 10 Traits of effective landing pages. These traits will surely make a pleasant difference in your life.

Australian WIFI ( WLAN ) inventor wins patent battle against Microsoft , Toshiba

April 2, 2012 by Reporter Leave a Comment

Not many people know it , but one of the biggest inventions in the technology ( WIFI ) used all over the world in millions of devices was invented in Australia.

Wifi – An Australian Invention

WIFI or WLAN as it was known when it was invented by a group of scientists John O’sullivan , Terry Percival, Diet Ostry, Graham Daniels, John Deane working for the CSIRO.

In 2009, it received A$205 million after reaching settlements with 14 companies. The latest settlement is worth more than $220 million with lap-top makers, mobile carriers and wireless chip makers which represent around 90 percent of the Tech industry including companies including Lenovo, Acer, Sony and AT&T. The CSIRO has license agreements with 23 companies with these new settlements.

(Commonwealth Scientific and Industrial Research Organisation (CSIRO) is Australia’s national science agency )

This invention was patented in the US in 1996 and the first products using the wireless WLAN technology entered the market in 2001.

WIFI WLAN Patent War

Major big technology companies like Microsoft , Hewlett-Packard, Intel , Toshiba started using this technology but ignored the patent until CSIRO took legal action to defend its patent and invention

The Australian government-run Commonwealth Scientific and Industrial Research Organization (CSIRO) said the settlement for the Wireless local area networking (WLAN) patent was worth more than A$220 million ($229 million).

About Wifi from wikipedia

Wi-Fi ( /ˈ w aɪ f aɪ /, sometimes spelled Wifi or WiFi) is a popular technology that allows an electronic device to exchange data wirelessly (using radio waves) over a computer network, including high-speed Internet connections.

Ref-img:http://www.bestnetbooksreview.com/wi-fi-bluetooth-information-and-advice.html

The Wi-Fi Alliance defines Wi-Fi as any “wireless local area network (WLAN) products that are based on the Institute of Electrical and Electronics Engineers’ (IEEE) 802.11 standards”.^[1] However, since most modern WLANs are based on these standards, the term “Wi-Fi” is used in general English as a synonym for “WLAN”.

Links for Wi-Fi Info:

Australia settles patent suit in U.S. wi-fi case

How wifi Works

IS Facebook Ipo going to set the Tech ipo trend of 2012

February 4, 2012 by Reporter Leave a Comment

Facebook has filed for its IPO and with that filing, a lot of new information about the company was revealed. Facebook is rumored to be going public this week in a deal that could value the social-networking site at an astonishing $100 billion

Facebook IPO reveals information

845 million monthly active users,

483 million daily active users,

Over 425 million monthly active users using Facebook’s mobile products.

In its filing Facebook appears to consider growth in mobile use among the key risks to the company.

You can view the filing in its entirety, as well as a letter from Mark Zuckerberg here.

Via: Cutencomfy

People are increasingly using their smartphones (and tablets) to access the web which should Increase mobile Facebook use and Facebook isn’t currently monetizing this use (with ads), but that is likely to change soon.

In fact with timeline facebook’s new planned FrontPage format, many users are already saying its probably going to make another MySpace of Facebook, as not many users like the new look of Facebook the once loved. Google G+ and twitter at the same time are getting better day by day adding new features to their own websites

some of the Tech ipos from last year

ZYNGA – Zynga went public in December at $10, but closed down 5 percent to $9.50.Zynga now trades at around $10.50 and remains a gaming force to be reckoned with

GROUPON – Daily deals giant Groupon went public last Nov. 4. Its stock debuted at $20 per share and hit a high of $31.14 before closing at $26.11 by the market close.

LINKED IN – LINKEDIN (NYSE:LNKD)

Professional social network LinkedIn probably had the biggest IPO in terms of hype this year because it was one of the first big social media companies to go public. The ipo was prices at $45 per share on the New York Stock Exchange, LinkedIn began trading at $83.00 per share on May 19.

Previous B IG TECH IPO Debut’s

Google: 2004
Google filed for its IPO in April 2004, with Morgan Stanley & Co. Inc. and Credit Suisse First Boston LLC.The search giant raised $1.2 billion for a market value of $23 billion and Shares were offered at $85, but opened to $100.

Microsoft: 1986
Microsoft went public in March 1986 at $21 per share, closing at $27.75 a share its first day. Microsoft is currently valued at $248.45 billion.

Amazon: 1997
Amazon went public in May 1997 with 3 million shares of common stock for $18 per share.

Amazon is currently valued at $87.38 billion

Apple: 1980 IPO
Apple went public in December 1980 at $22 per share. It was one of the the largest IPO of its times. Apple is currently valued at $422.37 billion.

Yahoo: 1996
Yahoo’s April 1996 IPO were priced at $13, opened at $24.50, and closed at $33. The ipo created a frenzy at the market with many investors looking to cash in on the dot-com boom. Yahoo is currently valued at $19.3 billion.

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Ancient Aboriginal “Iwaidja” language app to be launched for smartphones

January 19, 2012 by Reporter Leave a Comment

A thousand year old aboriginal language “IWAIDJA” app for smartphones and tablets is to be launched in may Using $100,000 of federal funding.This aborigianl language is one of about 50 known Aboriginal languages of Arnhem Land in the Northern Territory

The aboriginal language of Iwaidja is thousands of years old but on Croker Island only about 150 people still speak it.

About the Smartphone Iwaidja app

The app will have 1,000 dictionary entries and almost 500 phrases and people will be able to search the word , and also hear the word on the app that is being developed.

The Iwaiidja app will help keep the language alive for future generations and help visitors to the region better understand the local culture

War of the Pc Tablets reaches Australia

December 12, 2011 by Reporter Leave a Comment

Apple started the tablet war In the US and the court cases soon reached global corners with APPLE and SAMSUNG filing multiple cases in different countries apparently to protect their copyrights. Apart from the US where they are ongoing cases , these two companies are also fighting cases in Japan, France, Italy and Australia

With Samsung now getting a decision in their favour in Australia they will be laughing all the way to the bank by being able to sell their SAMSUNG TABLETS in Australia which apple was trying to block. The market for smartphones and tablets are hot and there is a lot of money involved in sales of these latest hot products and now companies are willing to file court cases just to get their fair share of this pie. with sales in smartphones and tablets booming Apple and Samsung have been embroiled in some 30 legal cases in 10 countries since April

Samsung galaxy tablet and Apple ipad are fighting it out to become the markets leaders in the tablet market

Samsung Electronics Co won this round of its global patent fight with Apple Inc on Friday when an Australian court lifted a ban on the sale of its Galaxy tablet computer just in time for the busy Christmas shopping season.

Samsung’s bid to block iPhone 4s sales in France was also recently rejected allowing Apple to sell its new iPhone 4s range of smartphones.

Now Amazon.com has also entered the fray with its Kindle Fire tablet joining the tablet wars

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Technology

Taste in Tech: How Modern Technology Has Changed the Hospitality Industry

Contactless Payments

Online Bookings and Reservations

Social Media Presence